Blended Mental Health First Aid Online

The Blended Mental Health First Aid Course will teach participants the signs and symptoms of someone dealing with a mental health problem or crisis and how to assist them until appropriate help is available.

Mental health first aid is the help given to someone dealing with a mental health problem or crisis, until appropriate professional treatment is received or until the crisis resolves. MHFA training is associated with improved knowledge of mental illnesses, their treatments and appropriate first aid strategies, and confidence in providing first aid to individuals with mental illness. It is also associated with decreased stigma and an increased willingness in reaching out for help. 

This course begins with self-paced eLearning modules (may take up to 6 hours to complete) covering mental health problems, mental health crises, and the skills needed to offer initial support to an adult experiencing either. The follow-on online workshop provides an opportunity to review and consolidate this knowledge in a group setting and apply the skills to practical scenarios (over 2 consecutive mornings via zoom). After completing both components, participants can sit a short online exam to receive their Mental Health First Aider Certificate of Accreditation, valid for 3 years.

Attendance to the online zoom workshop is dependent on your completion of the eLearning component beforehand.  This is a requirement by Mental Health First Aid Australia as the administrators of this training.  Your completion is checked beforehand and our training team will be obliged to turn you away from participating if you have not finished the eLearning modules (about 6 hours) at workshop commencement.  We do not roll places over to another workshop in these circumstances. 

*When an eLearning code and workbook have been released approximately four weeks before course commencement no refund will be made.

The Blended Mental Health First Aid Course is delivered via Zoom, using interactive virtual classrooms and breakout rooms. It runs over two consecutive mornings, with each session lasting 2.5 hours (9:30–12:00). When you register for the first session, you are automatically booked into the second. Your Zoom link will be emailed after registration, and your workbook will be posted to your nominated address ahead of the workshop.

Closed Captions are available for this online workshop. Please let us know if you would like to make use of this service.

Lifeline Direct Ltd Training Booking Terms and Conditions

Payment at the time of booking: Places at our workshops can be paid by credit card or an invoice can be requested at the time of purchase if an organisation is to be billed.  Invoices are not issued to private individuals.

Refunds: We can refund payment if we are notified to [email protected] at least 2 weeks before the scheduled workshop.

Rescheduling: If we are notified to [email protected] at least 2 weeks before the workshop date of the inability to attend, the booked place may be transferred to another same workshop, once only. If there is a cost gap between the original payment and the rescheduled place(s), that differential will be applied to the rescheduler.

Replacement: If a registrant is unable to attend, the booking may be transferred to another person for the same workshop. This must be arranged at least 5 business days before the workshop by notifying us at [email protected] with the new attendee’s details. 

Maximum numbers: For individuals paying a place-by-place set price or seeking places at one of our funded events, we accept no more than three registrations per organisation.  Lifeline reserves the right to reject applications or payments made that exceed this limit.

Minimum age: We do not accept applicants under 18 years of age.

No-Show Policy: If a registrant does not attend the booked workshop, the place is forfeited, and no reschedule or refund will be offered.

Cancellations by Lifeline: In the unlikely event that Lifeline needs to cancel or reschedule a workshop, those registered will have the option to transfer to another workshop at no extra charge or receive a full refund.

Regional criteria & funded places: Some of our workshops are funded by corporate benefactors who determine a specific regional boundary of where applicants work and/or live.  Only apply for a funded place if you meet the regional eligibility criteria.

Responsible registration: Before completing an application for a funded place, please be aware that such places are in high demand.  Those unable to attend should notify us as soon as possible at [email protected] to allow another eligible participant to take a vacated place.

Dedicated workplace events: In the case of a group booking for which a commercial rate has been negotiated, if the booking is cancelled more than seven days but less than 14 days prior to commencement of the planned training, a 20% administration fee will be charged. If cancellation of a group or organisation booking is made less than seven days before workshop commencement, 50% of the negotiated rate will be charged. A dedicated Training Support Team representative will work with clients to help prevent cancellations and minimise penalties.