Our volunteers are at the heart of everything we do here at Lifeline. Our hard working team of volunteers make up approximately 70% of our workforce across all areas of crisis support, counselling, retail and warehousing, community engagement and fundraising.
Our volunteer’s contribution, passion and commitment mean that LLD are able to raise funds and provide support to those in our communities that seek our help during their darkest moments.
Interested in joining our team as a volunteer in one of the following areas?
Face to Face Counselling
JOIN OUR TEAM OF COUNSELLORS
Lifeline Direct offers Personal counselling to the community so that more people can access the help they need. The service is highly reliant on the support of volunteer counsellors who generously give their time to make this service possible.
Volunteer counsellors must have the qualifications outlined below and be willing to commit to volunteering one day per week for a minimum of two years on completion of the course, as well as participate in on going supervision and professional development.
Training is a 6-10 week commitment (based on previous experience and competency) before commencing client sessions.
Counsellors accepted into Lifeline's training are required to participate in a 2 day Applied Suicide Intervention Skills Training (ASIST) Course, a 1-day Foundations of trauma training, as well as a number of hours of specialised training. Training is provided by nationally recognised external providers and is of high quality.
We ask for a two year commitment volunteering one day per week minimum, following completion of the course.
Eligibility for membership of a professional counselling association affiliated with PACFA (e.g. ACA).
Minimum of 3 years tertiary training in counselling OR Minimum of a 3 year degree in Psychology with electives in Counselling and Abnormal Psychology.
ALTERNATIVELY - Minimum of a 3 year degree in Social Work with electives in Mental Health and Counselling OR Minimum of 1 year counselling experience or deemed equivalent, validated by references.
BENEFITS YOU WILL RECEIVE
- Nationally recognised high quality training and education
- Participation in Lifeline's ASIST Training
- Participation in Lifeline's Mental Health First Aid training
- A broad spectrum of experience working with a diverse range of clients
- Individual and group based support, including debriefing in person and by phone
- Working with and learning from experienced counsellors who are ready to share their knowledge through group supervision
- Being part of a valuable team supporting people in our local community
- Working to fill service gaps with real clients, real issues and real situations.
Face to Face Counsellor Training Course
Please read all instructions below before registering your interest in volunteering as a Face to Face Counsellor.
TRAINING COMMENCES: Next Course Date is To Be Advised
AVAILABLE LOCATIONS: Newcastle, Central Coast and Armidale
Selection & Training:
- Applicants will need to be available for ALL selection days, training days and ASIST training listed below.
- The Selection and Training will ALL be undertaken at the Lifeline Central Coast office.
Please note that to be selected for the role you MUST BE available for ALL training days and/or evenings:
Completion of the training courses does not automatically mean membership of the Lifeline Counselling and Psychology Service. This will depend on competence and suitability. After successful completion of the course there will be a three months probationary period in order for applicants to become fully approved Lifeline counsellors.
How to Apply:
Please forward a covering letter addressing what the position requires, along with your resume to
[email protected] stating the volunteer position you would like to apply for in the subject line: e.g. Application – LLD Volunteer Face to Face Counsellor.
For further enquiries please email [email protected] and your enquiry will be directed to the relevant person.
The successful candidates may be required to satisfactorily undergo a pre-employment Medical Assessment (where applicable) and agree to a National Criminal History Record Check.
Lifeline Shop Volunteer
We are looking forward to opening a retail shop in Singleton, Armidale and Tamworth in 2021!
Please register your interest in volunteering in the new shop. Download an information sheet.
Our Lifeline Shops rely heavily on volunteer support. Our Lifeline shops play an important part in supporting the lifesaving services we offer by providing an income stream.
Our retail outlets provide quality pre-loved clothing, shoes, furniture, bric-a-brac, some electrical goods, books, records, cassettes, craft, hats and accessories. All profits from our shops directly support Lifeline's counselling and crisis support services.
Volunteers are the life line of our shops and assist with the collection of donations, retail sales and shop display, cashiering and even rag cutting in some locations. All of our Volunteers are cherished, and new volunteers are welcome.
If you have some spare time and would like to help us by volunteering in a Lifeline Shop please visit your local shop or alternatively, contact us via the enquiry form below.
Warehouse Volunteer and Truck Drivers
A major part of our retail operations is the collecting and sorting of donations.
Lifeline welcomes volunteers who would like to assist with this and value people with all types of skill sets and a willingness to help. Every volunteering role within Lifeline leads back to the success of the service we are able to deliver within the community.