Our services | Lifeline New England

Crisis Support - 13 11 14

If you, or someone you know needs crisis support, call Lifeline now on 13 11 14, available 24/7.

Crisis Support - Chat

Crisis Chat is an online chat service which is available to help people access support in times of crisis.

Crisis Support - Text

Crisis Text 0477 13 11 14 is available 24/7

Counselling

Lifeline offers no-cost telehealth and video counselling to help support the New England North West community.

Skills-for-Life Training

We offer a range of community training and dedicated workplace training as part of our Skills-for-life program.

DV-alert Training

Domestic and Family Violence Response Training (DV-alert) is designed to build capacity in frontline workers.

Recovery and Resilience Project

As a part as part of the R&R (Recovery & Resilience) Project, Lifeline had a targeted presence in Northern NSW, Mid-Coast NSW and New England North West. We delivered programs and training across 10 Local Government Areas right through the end of 2023. This project was made possible by funding from the Australian Government.

Compliments, Complaints and Feedback

If you would like to give us any feedback, compliments, complaints and feedback please fill in our quick survey so that we can better understand your experience.

FREE training workshops for mental health and suicide prevention.

Throughout 2025 and 2026, we’ll be offering 68 free workshops designed to educate, empower, and help create more resilient, suicide-safer communities.