New England North West
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Crisis Support - 13 11 14 Crisis Support - Chat Crisis Support - Text Counselling Skills-for-Life Training
DV-alert Training Recovery and Resilience Project Compliments, Complaints and Feedback FREE training workshops for mental health and suicide prevention.
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Our services

Our services are available to support the local New England North West community. They are available to anyone needing help.

Crisis Support - 13 11 14

Crisis Support - 13 11 14

If you, or someone you know needs crisis support, call Lifeline now on 13 11 14, available 24/7.

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Crisis Support - Chat

Crisis Support - Chat

Crisis Chat is an online chat service which is available to help people access support in times of crisis.

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Crisis Support - Text

Crisis Support - Text

Crisis Text 0477 13 11 14 is available 24/7

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Counselling

Counselling

Lifeline offers no-cost telehealth and video counselling to help support the New England North West community.

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Skills-for-Life Training

Skills-for-Life Training

We offer a range of community training and dedicated workplace training as part of our Skills-for-life program.

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DV-alert Training

DV-alert Training

Domestic and Family Violence Response Training (DV-alert) is designed to build capacity in frontline workers.

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Recovery and Resilience Project

Recovery and Resilience Project

As a part as part of the R&R (Recovery & Resilience) Project, Lifeline had a targeted presence in Northern NSW, Mid-Coast NSW and New England North West. We delivered programs and training across 10 Local Government Areas right through the end of 2023. This project was made possible by funding from the Australian Government.

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Compliments, Complaints and Feedback

Compliments, Complaints and Feedback

If you would like to give us any feedback, compliments, complaints and feedback please fill in our quick survey so that we can better understand your experience.

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FREE training workshops for mental health and suicide prevention.

FREE training workshops for mental health and suicide prevention.

Throughout 2025 and 2026, we’ll be offering 68 free workshops designed to educate, empower, and help create more resilient, suicide-safer communities.

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Our work at Lifeline is driven by our vision of ‘An Australia Free of Suicide’

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Services
Crisis Support - 13 11 14 Crisis Support - Chat Crisis Support - Text Counselling Skills-for-Life Training DV-alert Training Recovery and Resilience Project Compliments, Complaints and Feedback FREE training workshops for mental health and suicide prevention.
Get involved
Work with us Volunteer with us Become a Crisis Supporter Remote Volunteer Crisis Supporter Opportunity Host a Fundraiser Leave a gift in your will Buy our Lifeline Merch Join the Op Shop Drop Corporate and Business Support Regular Giving Make a Donation Donate to our shops Events
About
About Lifeline Direct Meet our Executive Meet our Board Privacy Policy News
Training Shops Contact
Find Help
Call 13 11 14
Information about Call 13 11 14
Text
Information about Text
Chat
Information about Chat
New England North West
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