We’re incredibly grateful to everyone who took part in our first Supporter Survey. Your feedback has given us a deeper understanding of what matters most to you and how we can continue to grow together.
Your stories, generosity, and your connection to Lifeline have been wonderful to hear. Many of you shared personal experiences with suicide, mental health challenges, and the impact Lifeline has had on your lives. We want you to know: we hear you, we honour your stories, and we’re thankful you’re part of this community.
Here’s what we’ve learned
We’ve compiled your responses into key insights that help us understand how and why you support Lifeline and how you’d like to continue making a difference with us.
Here’s what you told us about your connection to your local Lifeline
Many of you shared powerful reasons for feeling connected to Lifeline. Whether you’ve reached out for support, experienced loss, volunteered your time, or simply believe in our mission your connection matters. These insights help us understand the many ways Lifeline can support you.

How do our supporters choose a charity to support?
You told us that choosing a charity that aligns with your personal values and finding a charity that personally matters to you are the most important thing.

How supporting us makes you feel.
You shared powerful emotional language in your responses, words and themes like pride, purpose, compassion, honour, and gratitude. These feelings show a deep connection you have with Lifeline, our mission of an Australia free from suicide and the people we serve.

Here are the top ways you currently support us.

Here are the ways you’d like to support us in the future

You make Lifeline possible
Thank you for standing with us in our vision of a suicide-safer Australia. Your ongoing support helps ensure that no one has to face their darkest moments alone and that we are here 24/7 to listen.
There are many ways to support your local Lifeline, here are just a few.
- Donating goods to Lifeline Shops
- Purchasing Lifeline Direct Merchandise
- Attending a Lifeline Training Workshop
- Become a Crisis Supporter
- Donate money to Lifeline - Hit the donate button at the top of your screen!
- Volunteer at our shops
- Host a fundraiser