Our volunteers are at the heart of everything we do here at Lifeline. Our hard-working team of volunteers make up approximately 70% of our workforce across all areas of crisis support, counselling, retail and warehousing, community engagement and fundraising.

Our volunteer’s contribution, passion and commitment mean that Lifeline is able to raise funds and provide support to those in our communities that seek our help during their darkest moments.

We are excited to have you join our organisation

Volunteering is a great way to give back to the community, whilst also adding value to your own life.

Volunteering provides many benefits to both mental and physical health. It can bring greater meaning and purpose to the volunteer’s life while increasing self-esteem, wellbeing and developing new skills and experience.


  • Being there for someone in their time of need
  • Connection with the local community
  • Giving back, self worth and personal growth
  • Friendship opportunities
  • Supports their own mental health

Volunteering is a great way to build connections with like-minded people whilst contributing to achieve Lifeline’s vision of an Australia free from suicide.

Lifeline volunteers are crucial to our organisation. They are an invaluable component of our team locally and play an essential role in delivery of support services, retail offerings and fundraising activities.

Without our volunteers we would not be able to continue our crisis support and suicide prevention services locally.

Interested in joining our team as a volunteer in one of the following areas?

Please fill in the form below so we can get in contact with you to understand more about your interest and capacity to volunteer with Lifeline Direct, and answer any questions you might have.

Crisis Supporter

We welcome new Crisis Supporters to join our team. We will train and support you to help others within our community so that no one has to face their darkest moments alone.

If you are interested in training to become a Lifeline Crisis Supporter, please see our latest training intake dates here to find out more.

We also run online information sessions with one of our Crisis Support Trainers. These are great opportunities for you to find out more about becoming a crisis supporter and a chance for you to answer any questions. Register for our next information session.

Retail Volunteer

Lifeline Shop Volunteers

Our Lifeline Shops rely heavily on volunteer support. Our Lifeline shops play an important part in supporting the lifesaving services we offer by providing an income stream.

Our retail outlets provide quality pre-loved clothing, shoes, furniture, bric-a-brac, electrical goods, books, records, cassettes, crafts, hats and accessories. All profits from our shops directly support Lifeline's counselling and crisis support services.

Volunteers are the life blood of our shops and assist with the collection of donations, retail sales and shop display, cashiering and even rag cutting in some locations. All of our Volunteers are cherished, and new volunteers are welcome.

If you have some spare time and would like to help us by volunteering in a Lifeline Shop, please visit your local shop or, alternatively, contact us via the enquiry form below.

Warehouse Volunteers and Truck Drivers

A major part of our retail operations is the collecting and sorting of donations.

Lifeline welcomes volunteers who would like to assist with this and value people with all types of skill sets and a willingness to help. Every volunteering role within Lifeline leads back to the success of the service we are able to deliver within the community.

If you are interested in volunteering, please visit your nearest Lifeline Shop, Call 1300 152 854 or contact us using the form below.

Event Volunteer

We are always looking for event volunteers to sign up to help with our fundraising events. This is a fun and flexible way to be involved whilst still making a valuable contribution.

Once you register your interest, we will contact you prior to each event and find out if you are available and interested in being involved.

To register your interest: Call 1300 152 854 or fill in the form below.

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