We offer dedicated workplace training
Contact our training team to discuss the best training options for your organisation.
2 days (8:45am-4:30pm)
The course teaches adults how to assist adolescents who are developing a mental health problem or in a mental health crisis. Course participants learn about adolescent development, the signs and symptoms of the common and disabling mental health problems in young people, where and how to get help when a young person is developing a mental illness, what sort of help has been shown by research to be effective, and how to provide first aid in a crisis situation.
Who can attend a course?
Any interested adult can attend (such as teachers. school support staff, parents, sports coaches, community group leaders and youth workers) though please note this course is not for adolescents to attend. This course is also not a therapy or support group, rather it is an education course to learn how to give first aid to others.
When you reserve your place at this workshop, we ask that you do not attend if you are feeling unwell on the day of the event or during the days leading up to it. Let us know if you can beforehand so that we are able to adjust catering.
Lifeline Direct Ltd Training Booking Terms and Conditions
Payment at the time of booking: Places at our workshops can be paid by credit card or an invoice can be requested at the time of purchase if an organisation is to be billed. Invoices are not issued to private individuals.
Refunds: We can refund payment if we are notified to [email protected] at least 2 weeks before the scheduled workshop.
Rescheduling: If we are notified to [email protected] at least 2 weeks before the workshop date of the inability to attend, the booked place may be transferred to another same workshop, once only. If there is a cost gap between the original payment and the rescheduled place(s), that differential will be applied to the rescheduler.
Replacement: If a registrant is unable to attend, the booking may be transferred to another person for the same workshop. This must be arranged at least 5 business days before the workshop by notifying us at [email protected] with the new attendee’s details.
Maximum numbers: For individuals paying a place-by-place set price or seeking places at one of our funded events, we accept no more than three registrations per organisation. Lifeline reserves the right to reject applications or payments made that exceed this limit.
Minimum age: We do not accept applicants under 18 years of age.
No-Show Policy: if a registrant does not attend the booked workshop, the place is forfeited, and no reschedule or refund will be offered.
Cancellations by Lifeline: in the unlikely event that Lifeline needs to cancel or reschedule a workshop, those registered will have the option to transfer to another workshop at no extra charge or receive a full refund.
Regional criteria & funded places: Some of our workshops are funded by corporate benefactors who determine a specific regional boundary of where applicants work and/or live. Only apply for a funded place if you meet the regional eligibility criteria.
Responsible registration: Before completing an application for a funded place, please be aware that such places are in high demand. Those unable to attend should notify us as soon as possible at [email protected] to allow another eligible participant to take a vacated place.
Dedicated workplace events: In the case of a group booking for which a commercial rate has been negotiated, if the booking is cancelled more than seven days but less than 14 days prior to commencement of the planned training, a 20% administration fee will be charged. If cancellation of a group or organisation booking is made less than seven days before workshop commencement, 50% of the negotiated rate will be charged. A dedicated Training Support Team representative will work with clients to help prevent cancellations and minimise penalties.
If you would like to request a date or have any questions, please contact us. If you are part of an organisation and would like to book a group session with your team please enquire here.
Contact our training team to discuss the best training options for your organisation.