Our volunteers are at the heart of everything we do here at Lifeline Direct. Our hard working team of volunteers make up approximately 70% of our workforce across all areas of crisis support, retail and warehousing, community engagement and fundraising.
Our volunteer’s contribution, passion and commitment mean that LLD are able to raise funds and provide support to those in our communities that seek our help during their darkest moments.
Interested in joining our team as a volunteer in one of the following areas?
The course is an initial e-learning and face-to-face sessions of 7-8 week commitment, followed by probationary shifts and additional supervised shifts. Participants are required to attend all training dates to comply.
As this course is offered at a highly subsidised rate, we ask for at least a one-year commitment as a volunteer to Lifeline Telephone Crisis Support following completion of the course.
WHAT WE PROVIDE
Lifeline Direct provides this training on behalf of Lifeline Australia RTO 88036, complies with the Standards for Registered Training Organisations (RTO) 2015. The CSWT course comprises nationally recognised Units of Competency, which is designed to train Lifeline Telephone Crisis Supporters.
BENEFITS YOU WILL RECEIVE
To be a Lifeline Accredited Crisis Supporter the minimum requirement is a Statement of Attainment in the three Units of Competency:
- CHCCCS003 Increase the safety of individuals at risk of suicide
- CHCCCS019 Recognise and respond to crisis situations
- CHCCCS028 Provide client-centred support to people in crisis
To obtain these units of competency this course consists of 3 stages over a 12 month period as outlined in the CSWT Pathway.
THE COST - $500.00
The course cost $500.00 (Inc GST) which is paid (in full) after attendance of the Information Session, interview, acceptance into the course and paying a non-refundable deposit of $100 and prior to the commencement of the first day of training.
(The financial value of the course is highly subsidised, total value approximately $4,200).
VOLUNTEER CRISIS SUPPORTER TRAINING
Training Courses 2021
Next Course Commencing: 13 February 2021
If accepted into the course, attendance is compulsory for all training dates and times allocated (please arrive 10 minutes early to each Zoom session). Topics covered over the course are:
- Foundational Knowledge
- Micro Skills & Self-Awareness
- Micro Skills & Supervision
- CARE Framework 1 & 2
- Introduction to Suicide
- Suicide Crisis Support
- Safety Issues
- Understanding Differences
- Putting It All Together
- Practice Clinic
Following on from this, further compulsory Observation shifts, Orientation, Supervision and Professional Development training is required CLICK HERE to find out more on this.
For information: Call 1300 152 854 or Contact us
Lifeline Shop Volunteer
Our Lifeline Shops rely heavily on volunteer support. Our Lifeline shops play an important part in supporting the lifesaving services we offer by providing an income stream.
Our retail outlets provide quality pre-loved clothing, shoes, furniture, bric-a-brac, some electrical goods, books, records, cassettes, craft, hats and accessories. All profits from our shops directly support Lifeline's counselling and crisis support services.
Volunteers are the life line of our shops and assist with the collection of donations, retail sales and shop display, cashiering and even rag cutting in some locations. All of our Volunteers are cherished, and new volunteers are welcome.
If you have some spare time and would like to help us by volunteering in a Lifeline Shop please visit your local shop or alternatively, contact us via the enquiry form below.
Warehouse Volunteer and Truck Drivers
A major part of our retail operations is the collecting and sorting of donations.
Lifeline welcomes volunteers who would like to assist with this and value people with all types of skill sets and a willingness to help. Every volunteering role within Lifeline leads back to the success of the service we are able to deliver within the community.
If you are interested in volunteering please visit your nearest Lifeline Shop or Contact Us