Our volunteers are at the heart of everything we do here at Lifeline. Our hard working team of volunteers make up approximately 70% of our workforce across all areas of crisis support, counselling, retail and warehousing, community engagement and fundraising.
Our volunteer’s contribution, passion and commitment mean that LLD are able to raise funds and provide support to those in our communities that seek our help during their darkest moments.
We are excited to have you join our organisation
Volunteering is a great way to give back to the community, whilst also adding value to your own life.
Volunteering provides many benefits to both mental and physical health. It can bring greater meaning and purpose to the volunteer’s life while increasing self-esteem, wellbeing and developing new skills and experience.
TOP 5 MOTIVATIONS FOR OUR VOLUNTEER TEAM
- Being there for someone in their time of need
- Connection with the local community
- Giving back, self worth and personal growth
- Friendship opportunities
- Supports their own mental health
Volunteering is a great way to build connections with like-minded people whilst contributing to achieve Lifeline’s vision of an Australia free from suicide.
Lifeline volunteers are crucial to our organisation. They are an invaluable component of our team locally and play an essential role in delivery of support services, retail offerings and fundraising activities.
Without our volunteers we would not be able to continue our crisis support and suicide prevention services locally.
Interested in joining our team as a volunteer in one of the following areas?
Please fill in the form below so we can get in contact with you to understand more about your interest and capacity to volunteer with Lifeline Direct, and answer any questions you might have.
Face to Face Counselling
JOIN OUR TEAM OF COUNSELLORS
Lifeline Direct offers Personal counselling to the community so that more people can access the help they need. The service is highly reliant on the support of volunteer counsellors who generously give their time to make this service possible.
Volunteer counsellors must have the qualifications outlined below and be willing to commit to volunteering one day per week for a minimum of two years on completion of the course, as well as participate in on going supervision and professional development.
Eligibility for membership of a professional counselling association affiliated with PACFA (e.g. ACA).
Minimum of 3 years tertiary training in counselling OR Minimum of a 3 year degree in Psychology with electives in Counselling and Abnormal Psychology.
ALTERNATIVELY - Minimum of a 3 year degree in Social Work with electives in Mental Health and Counselling OR Minimum of 1 year counselling experience or deemed equivalent, validated by references.
If you are interested in helping others but don't yet have formal qualifications as a counsellor, we recommend you consider becoming a Lifeline Crisis Supporter, which includes specialised training to prepare you for the role click here for more information.
BENEFITS YOU WILL RECEIVE
- Nationally recognised high quality training and education
- Participation in Lifeline's ASIST Training
- Participation in Lifeline's Mental Health First Aid training
- A broad spectrum of experience working with a diverse range of clients
- Individual and group based support, including debriefing in person and by phone
- Working with and learning from experienced counsellors who are ready to share their knowledge through group supervision
- Being part of a valuable team supporting people in our local community
- Working to fill service gaps with real clients, real issues and real situations.
How to Apply:
Please forward a covering letter addressing what the position requires, along with your resume to
[email protected] stating the volunteer position you would like to apply for in the subject line: e.g. Application – LLD Volunteer Face to Face Counsellor.
For further enquiries please email [email protected] and your enquiry will be directed to the relevant person.
The successful candidates may be required to satisfactorily undergo a pre-employment Medical Assessment (where applicable) and agree to a National Criminal History Record Check.
We welcome new Crisis Supporters to join our team. We will train and support you to help others within our community so that no one has to face their darkest moments alone.
If you are interested in training to become a Lifeline Crisis Supporter please click here to find out more.
Our Crisis Supporter training runs each month to find out when the next session starts. Find out more.
Lifeline Shop Volunteers
Our Lifeline Shops rely heavily on volunteer support. Our Lifeline shops play an important part in supporting the lifesaving services we offer by providing an income stream.
Our retail outlets provide quality pre-loved clothing, shoes, furniture, bric-a-brac, some electrical goods, books, records, cassettes, craft, hats and accessories. All profits from our shops directly support Lifeline's counselling and crisis support services.
Volunteers are the life line of our shops and assist with the collection of donations, retail sales and shop display, cashiering and even rag cutting in some locations. All of our Volunteers are cherished, and new volunteers are welcome.
If you have some spare time and would like to help us by volunteering in a Lifeline Shop please visit your local shop or alternatively, contact us via the enquiry form below.
Download an information sheet to find our more.
Warehouse Volunteers and Truck Drivers
A major part of our retail operations is the collecting and sorting of donations.
Lifeline welcomes volunteers who would like to assist with this and value people with all types of skill sets and a willingness to help. Every volunteering role within Lifeline leads back to the success of the service we are able to deliver within the community.
If you are interested in volunteering please visit your nearest Lifeline Shop, Call 1300 152 854 or Contact us using the form below
We are looking for volunteers to sign up to help with our fundraising events. This is a fun and flexible way to be involved whilst still making a valuable contribution.
Once you register your interest we will contact you prior to each event and find out if you are available and interested in being involved.
If you are available, we will invite you to a quick briefing session prior to the event to clearly outline what your role will be and answer any questions you may have.