Mental Health First Aid

The program has been well evaluated and found to be effective in improving mental health literacy, reducing stigma and increasing helping behaviours.

Mental health first aid is the help given to someone dealing with a mental health problem or crisis. Until appropriate professional treatment is received or until the crisis resolves. Participants will learn the signs and symptoms of these mental health problems, where and how to get help and what sort of help has been shown by research to be effective.

Who can attend an MHFA course?

Any interested adult can attend. This course is not a therapy or support group, rather it is an education course. Our instructors are trained by Mental Health First Aid TM Australia, and more information about MHFA Australia can be found at www.mhfa.com.au

The Standard Mental Health First Aid Course has also been endorsed for Continuing Professional Development (CPD) Points for a number of professions. This includes nurses, pharmacists, fitness instructors, social workers, physiotherapists and others.

MHFA Training can provide members of the community with:

• Skills in how to recognise the signs and symptoms of mental health problems
• Knowledge of the possible causes or risk factors for these mental health problems
• Awareness of the evidenced based medical, psychological and alternative treatments available
• Skills in how to give appropriate initial help and support someone experiencing a mental health problem
• Skills in how to take appropriate action if a crisis situation arises involving suicidal behaviour, panic attack, overdose or threatening psychotic behaviour.

When you reserve your place at this workshop, we ask that you do not attend if you are feeling unwell on the day of the event or during the days leading up to it. Let us know if you can beforehand so that we are able to adjust catering.  

Lifeline Direct Ltd Training Booking Terms and Conditions

Payment at the time of booking: Places at our workshops can be paid by credit card or an invoice can be requested at the time of purchase if an organisation is to be billed.  Invoices are not issued to private individuals.

Refunds: We can refund payment if we are notified to [email protected] at least 2 weeks before the scheduled workshop.

Rescheduling: If we are notified to [email protected] at least 2 weeks before the workshop date of the inability to attend, the booked place may be transferred to another same workshop, once only. If there is a cost gap between the original payment and the rescheduled place(s), that differential will be applied to the rescheduler.

Replacement: If a registrant is unable to attend, the booking may be transferred to another person for the same workshop. This must be arranged at least 5 business days before the workshop by notifying us at [email protected] with the new attendee’s details. 

Maximum numbers: For individuals paying a place-by-place set price or seeking places at one of our funded events, we accept no more than three registrations per organisation.  Lifeline reserves the right to reject applications or payments made that exceed this limit.

Minimum age: We do not accept applicants under 18 years of age.

No-Show Policy: if a registrant does not attend the booked workshop, the place is forfeited, and no reschedule or refund will be offered.

Cancellations by Lifeline: in the unlikely event that Lifeline needs to cancel or reschedule a workshop, those registered will have the option to transfer to another workshop at no extra charge or receive a full refund.

Regional criteria & funded places: Some of our workshops are funded by corporate benefactors who determine a specific regional boundary of where applicants work and/or live.  Only apply for a funded place if you meet the regional eligibility criteria.

Responsible registration: Before completing an application for a funded place, please be aware that such places are in high demand.  Those unable to attend should notify us as soon as possible at [email protected] to allow another eligible participant to take a vacated place.

Dedicated workplace events: In the case of a group booking for which a commercial rate has been negotiated, if the booking is cancelled more than seven days but less than 14 days prior to commencement of the planned training, a 20% administration fee will be charged. If cancellation of a group or organisation booking is made less than seven days before workshop commencement, 50% of the negotiated rate will be charged. A dedicated Training Support Team representative will work with clients to help prevent cancellations and minimise penalties.